Legal

Terms of Service

Last updated: October 2026

By calling TalkToSong, using the website or the app, or purchasing a song, you agree to the following terms. TalkToSong is operated by SSN and Companies LLC.

Who can use TalkToSong

You must be at least 18 years old to use TalkToSong.

Our service

TalkToSong creates custom songs based on a phone call or an in-app conversation. You (or the person redeeming a gift code) speak with an automated AI voice — not a human — which gathers details used to write and record an original song. The song plays on the Listen page, can be saved to your Library, and may also be delivered by text message.

Ordering and payment

Songs may be purchased online or redeemed using a code provided on a TalkToSong gift card. Online payments are processed securely through Stripe. In the app, credits are bought through the Apple App Store or Google Play. Every purchase is a one-time payment; there are no subscriptions or automatic renewals.

Gift codes

Gift codes are 6-digit numbers. Older TTS- codes still redeem. Codes do not expire and carry no fees. Each code is valid for one redemption and cannot be reused once a song has been delivered. Lost codes cannot be recovered or reissued.

Delivery

Songs typically appear on the Listen page within several minutes of you finishing the conversation, and can be saved to your Library. When you opt in, we also text an SMS Listen link (Message and data rates may apply). Delivery times may vary depending on system demand. Email is used for account sign-in only — we do not email your finished song.

Refunds

All purchases are final. Once a code is issued — whether through an online purchase or a gift card — it does not expire and remains valid for redemption at any time; we do not issue refunds for codes that go unused.

Each song is created individually based on the details shared during your conversation (phone call or in-app talk), using AI-based creative interpretation. While we aim for an authentic result that reflects the story you share, creative and artistic choices — including melody, tone, and delivery — are ultimately made by the AI system, and we cannot guarantee the final song will match every personal expectation. For this reason, completed songs are not eligible for refund.

If a technical failure on our end prevents your song from being generated or delivered after payment, you are entitled to a full refund.

Purchases made in the app are refunded through Apple or Google under their own refund rules.

If a payment is refunded or reversed (including by Apple, Google, or your bank), any credits or gift codes from it that haven't been used are removed. Songs already made stay in your library.

AI-generated content

Your song is created using AI-based tools based on the details you share during your phone call or in-app conversation.

Ownership and use

Once delivered, your song is yours to keep, play, and share with friends and family for personal, non-commercial use. TalkToSong doesn't claim ownership of your finished song. We keep the MP3s in your Talk To Song library until you delete them, but we can't promise they'll always be available. Download your MP3s to keep your own copy.

Personal, non-commercial use means you may not sell the song, put it on streaming or music services such as Spotify or Apple Music, earn money from it (for example on a monetized video), use it in an ad, or register it with a copyright or content-ID system. Because songs are made by AI, copyright protection may not be available for them.

You give us permission to use what you share in the conversation to write, create, store, and play your song for you, and, if you publish it, to show it on Discovery.

Rules of use

Don't use TalkToSong for anything unlawful, or to harass, threaten, or pretend to be someone else. Don't try to guess codes or get around our limits. We may stop a song or close an account that breaks these terms.

Publishing songs

Your songs are private unless you publish them. If you publish a song, anyone can play it on Discovery, along with its title, cover, and your nickname, until you unpublish it. Publish only songs you have the right to share, and don't publish anything hateful, harassing, or that uses someone's private information without their permission. We may take down a published song that breaks these terms or that someone reports.

Copyright complaints

If you believe a song on TalkToSong uses your copyrighted work without permission, email support@talktosong.com with your name and contact details, the work you own, the link to the song, and a statement that you believe in good faith the use is not authorized. We will review it and remove the song if it should not be there.

Deleting your account

You can delete your account at any time from Settings on the website or in the app. Deleting your account removes your songs and any unused credits, and it can't be undone.

Limitation of liability

TalkToSong is provided as-is. To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of our service, and our total liability is limited to the amount you paid us for the song in question.

Changes to these terms

If we change these terms, we'll update the date at the top of this page.

Governing law

These terms are governed by the laws of the State of Louisiana.

Contact

Questions about these terms can be sent to support@talktosong.com.

SSN and Companies LLC