Talk To Song

Legal

Privacy Policy

Last updated: October 2026

TalkToSong is operated by SSN and Companies LLC (“we,” “us,” “our”). TalkToSong works by phone call, on the website, or in the app: you talk with Ara, our AI voice, and we write and create a song from your story. This policy explains what information we collect, how we use it, and your choices.

Information we collect

  • Your phone number, used to sign in with a text code, to take a phone order, and to text you your song if you ask us to
  • Your email address, if you sign in with an account that has one, and the email and phone Stripe gives us when you pay on the website. We use them only for sign-in and to find your order if you contact us. We don't send marketing email.
  • Your conversation with Ara: the audio is sent to our AI voice provider so Ara can talk with you, and a written transcript is used to write your song. We don't keep the call transcript once your song starts being made; if the song never starts, we keep it to find out what went wrong, and you can ask us to delete it. Our AI voice provider may keep its own copy for a limited time
  • Your songs, covers, playlists, and the nickname you choose
  • Purchases: website payments are handled by Stripe, and app purchases by the Apple App Store or Google Play. RevenueCat, our in-app purchase service, tells us which credit pack you bought. We never see or store your card number.
  • If you turn on notifications in the app, a notification token so we can tell you when your song is ready
  • Likes and plays on published songs, so we can count them
  • Technical logs that help us keep TalkToSong working

How we use your information

  • To write and create your song
  • To show your song on the Listen page and in your Library, and to text you the link if you ask
  • To take payment and keep track of your credits
  • To manage your sign-in
  • To answer you if you contact us
  • To stop misuse and keep TalkToSong working

AI voice and recording

Ara is an automated AI voice, not a person, whether you call or talk on the website or in the app. Your conversation is processed by our service providers, including our AI voice provider, only to write and deliver your song and to keep TalkToSong working. We don't use your voice to identify you, and we don't create a voiceprint.

Songs you publish

Your songs are private. If you choose to publish a song, it appears on Discovery with its title, cover, and your nickname, and anyone can play it. You can unpublish it at any time.

Who helps us run TalkToSong

We use service providers only to run TalkToSong: Stripe for website payments; Apple, Google, and RevenueCat for app purchases; Twilio for phone calls and text messages; an AI voice provider for Ara and for transcription; an AI provider to write lyrics; a music provider to create the song; and cloud hosting to run the website and store your song files. They get only what they need to do that work. Our website loads its fonts from Google Fonts, so your browser sends your IP address to Google when a page loads.

We don't sell your personal information, and we don't share it with third parties for their marketing. We don't use advertising trackers.

Apart from these providers, we share information only if the law requires it (for example, a court order), to prevent fraud or protect someone's safety, or if our business is sold or merged, in which case the new owner must follow this policy. Text message opt-in data and consent are never shared, as explained below.

Text messages

We text you only about your account and your songs: sign-in codes, and your song link if you ask for it. We don't send marketing texts. Message and data rates may apply. Reply STOP to stop texts or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the sharing described in this policy and will not be shared with any third parties.

Cookies and tracking

We use only the cookies and browser storage needed to run TalkToSong, such as keeping you signed in and remembering your language. We don't use advertising or tracking cookies, ad pixels, or analytics that follow you around the web. We count page visits with Vercel Web Analytics, which doesn't use cookies and doesn't follow you to other sites. Stripe's checkout page uses its own cookies to prevent fraud. Because we don't track you across sites, there's nothing to turn off with Do Not Track or Global Privacy Control.

How we protect it

Information is encrypted on its way between your device and our servers, and only the people and services who need it to run TalkToSong can reach it. Card numbers stay with Stripe, Apple, or Google; we never see them. No system is perfectly secure, but we work to keep your information safe.

Where it's kept

TalkToSong runs in the United States. Our music provider may process song requests outside the US.

How long we keep it

We keep your account and songs until you delete them. We keep order and payment records for as long as we need them for business and tax records. We keep a record of your agreement to texts, and of any STOP, so we can show we followed your choice.

Age

TalkToSong is only for people 18 or older. We don't knowingly serve anyone under 18. If you think someone under 18 has used TalkToSong, contact us and we will delete their information.

Your choices

  • Delete account, in Settings on the website or in the app, removes your account and your songs. Unused credits are lost and are not refunded. We keep payment and purchase records we need for our books and to make sure a purchase is never credited twice. Song audio files can stay in our file storage after you delete your account; email us if you want those removed too.
  • Unpublish a song at any time to take it off Discovery.
  • Reply STOP to any TalkToSong text to stop texts.
  • To ask what we have about you, or to have it deleted, email support@talktosong.com.

Your rights

Wherever you live, you can ask what information we have about you and get a copy, ask us to correct it, and ask us to delete it. Email us with your phone number (and the email on your account or receipt, if you have one) so we can confirm it's you. We'll answer within 30 days. When we delete your information, we keep payment and tax records, and the record of your text consent or STOP. Song files can remain until you email support to have them removed. Using these rights never costs you anything or changes how we treat you. We don't sell your information or share it for advertising, so there is nothing to opt out of there. These rights include those under California law and other state privacy laws.

Changes to this policy

If we change this policy, we'll update the date at the top of this page.

Contact

SSN and Companies LLC · support@talktosong.com